Privacy Policy

1. Who we are

This Privacy Policy explains how Absolute Padel Ltd collects, uses and protects personal data when you visit our website, contact us, sign up to receive updates, or click through to our academy platform.

Company number: 15989985

Registered office: 22 Unit, Woodside Business Park, Birkenhead, United Kingdom, CH41 1EL

Privacy contact: info@absolutepadeluk.com

2. What we collect

The Absolute Padel website currently collects the following personal data:

• Contact form: first name, last name, email address, subject selection and your message.
• Register-interest form: email address only.

The website does not currently collect phone numbers, date of birth, payment details or account login details.

3. How we collect it

We collect personal data when you complete the contact form or submit your email through the register-interest form.

We also collect limited technical and usage information through essential website functionality and Vercel Analytics.

4. How we use your data

We use personal data to:

• respond to enquiries submitted through the contact form;
• manage register-interest sign-ups and future mailing activity;
• store and organise contact and enquiry information in our CRM;
• support website operations, performance and analytics;
• send relevant Absolute Padel updates where you have signed up to receive them or where we are otherwise permitted to do so under applicable law.

5. Lawful bases

We rely on one or more lawful bases under UK data protection law, including legitimate interests, consent, performance of a contract and legal obligation, depending on the purpose of processing.

6. Third-party providers

We currently use, or intend to use, the following third-party providers in connection with the website and academy:

• Vercel - website hosting and anonymised analytics.
• HubSpot - CRM and contact data storage.
• Zapier - automation used to route website form submissions into HubSpot.
• Skool - third-party academy platform. When users click through and sign up on Skool, Skool handles its own account, payment and platform data collection under its own terms and privacy practices.

We do not sell your personal data.

7. Marketing

If you sign up through our register-interest form, we may send you email updates about the academy, launches, content and related Absolute Padel news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.

We will only send marketing communications where we are permitted to do so under applicable law.

8. Cookies and analytics

Our website uses essential cookies and a limited analytics tool through Vercel Analytics. The website does not currently use advertising or marketing cookies.

Please see our Cookie Policy for a short explanation of the cookies and similar technologies used on the site.

9. Data storage and transfers

Contact form submissions and register-interest sign-ups may be stored and managed through HubSpot, with Zapier used to route website submissions into that system where configured.

If any data is processed outside the UK, we will take reasonable steps to ensure it is protected in line with applicable law.

10. Retention

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting and operational requirements.

11. Your rights

You may have the right to request access to your personal data, ask for inaccurate information to be corrected, request deletion, object to certain uses, restrict processing, or withdraw consent where consent is the basis relied on.

To exercise any of these rights, contact us at info@absolutepadeluk.com.

12. Complaints

If you are unhappy with how your personal data is handled, you may complain to the Information Commissioner's Office.

13. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on the website with the date it was last updated.